The Laurels Care Services were nominated for 2 awards, Team of the year’ and’ Inspirational New Comer’.
They came first for team of the year and runner up to the most inspirational new comer.
This is an outstanding acheivement after taking over the business just 16 months ago!
All members of staff are superb. Their kindness and care cannot be bettered.
The Laurels is a quite splendid residence in every respect. I could not be more content at the bright, sunny, airy room I have with all facilities. - Resident - June 2017
Mum was adamant that she did she did not want to go into a care home but when her physical ability began to deteriorate we embarked on an emotional and difficult journey to find the right home. The Laurels provides all aspects of high-quality care delivered by professional, friendly, dedicated staff, that is essential for mum to feel settled and content in her new environment. Freshly prepared home cooked food. Activity programme has made The Laurels a wonderful reassuring find for all the family to which mum has settled into very well. - Daughter of Resident - March 2017
I have travelled around a bit and this is one of the nicest places I've stayed in, and the best food I have ever had. A really nice and relaxing place to live. The staff and management are really good. - Resident - May 2016
This is a very good care home.
The owner does her best to please us, She is also a very generous person and we only have to ask if we want anything special.
Her aim is to please and take care of us, the residents. - Resident - March 2017
My father is a resident at the Laurels. He settled in really quickly due to safe, calm and incredibly comfortable atmosphere of the care home. There is a full-time chef so all meals are freshly prepared with a good selection of menus. There is a safe and sunny courtyard where the residents enjoy their morning coffee and afternoon tea and my dad has really taken to helping with minor tasks in the garden. The home offers regular accompanied walks to the local shop to get a daily paper and I am constantly kept informed of my dad's progress and health needs. I feel very pleased with the care The Laurels is giving my father and I would recommend it. - Daughter of Resident - March 2017
The Laurels staff have been excellent with my mother. She moved into her room in May after a spell in hospital. She is a very independent person and I worried how she would settle in, but I should have had no such worry as all the staff have time for her and made her feel so welcome. My mother has improved no end since moving into The Laurels after living alone for two years after my father's death. Cannot recommend the Manager and her staff enough. - Son of Resident - August 2017
I really cannot stress enough how pleased I am with every aspect of The Laurels. All staff are outstanding and care given is second to none! It;s a great comfort to know my step-father is being cared for in such a respectful way. His Key worker, in particular, goes out of his way to keep my step-father entertained; he is my step-father's favourite person. - Stepson of Resident - November 2016
My mum is very happy at The Laurels, it is very ``homely``. The staff are very caring and treat mum with great dignity. The food is excellent and tailored to the residents likes. - Son of Resident - November 2016
Always a high level of care and a friendly approach - visitors are always made welcome and supported with information.
I often turned up at odd times to collect or deliver items and was always helped. I would recommend to families with relatives at all stages of care needs. - Son-in-law of Resident - May 2016